At NRSC, we operate with integrity, fairness, and unwavering honesty. As experienced mercantile agents, we specialise in third-party motor vehicle recoveries and debt recovery, always guided by a strong commitment to respect all parties involved. We genuinely care about our clients and are dedicated to safeguarding their interests with diligence and professionalism. Even when dealing with the opposing party, we hold ourselves to the highest standards of conduct and courtesy.

If you’ve been involved in a not-at-fault accident and receive a call from the at-fault party’s insurer, don’t feel pressured into using a repairer you’re unfamiliar with or uncomfortable with. It’s important to remember that this is your vehicle—and whether you’re claiming through your own insurer or directly from the at-fault party, you have the right to choose who carries out the repairs.

This gives you full control over every step of the process—from quoting and assessment to the final repair. What’s often not disclosed is that many insurance companies have cost-driven agreements with their "preferred" repairers, which can lead to lower quality repairs in order to preserve profitability.

At NRSC, we’re here to ensure you’re not only aware of your rights, but empowered to make the best choices for your vehicle. Your peace of mind and the quality of your repair matter—and we’re committed to making sure you don’t have to settle for anything less.